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About Shipping Delays

I rarely get orders in the mail in less than two days, and sometimes it takes as many as five days.  After a mailing, I may fall behind a full week.

I certainly feel bad that shipping delays have become a regular thing at Purebeads.  The reason is simple:  my sales are growing and I don't have anyone to help me with the work.  That's because Purebeads is a sole-proprietorship (a one-person business).  Another reason is that orders come in sporadically.  I sometimes receive so many orders in one day that it takes several days to get through them all.  Then, just when I am catching up, there'll be another spate of orders.  I ordinarily work seven days a week; if I take a day off, that will also cause me to fall behind.

I work about 50 hours a week.  The business really needs about 70 hours a week, but I don't have the stamina to work that much.  I haven't hired an assistant for a couple reasons:  I would have to raise my prices, and I would have to change the business from a sole proprietorship to a corporation or limited partnership, and that would cause my expenses to go up.  I think you'll agree that it is better to wait a few extra days for your shipment than to pay higher prices.

There is now an additional reason for the delays:  I am here in Rhode Island taking care of my elderly mother, and that is taking up about three hours every day.

I appreciate your patience!