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About Shipping Delays I rarely get orders in the mail in less than two days, and sometimes it takes as many as five days. After a mailing, I may fall behind a full week. I certainly feel bad that shipping delays have become a regular thing at Purebeads. The reason is simple: my sales are growing and I don't have anyone to help me with the work. That's because Purebeads is a sole-proprietorship (a one-person business). Another reason is that orders come in sporadically. I sometimes receive so many orders in one day that it takes several days to get through them all. Then, just when I am catching up, there'll be another spate of orders. I ordinarily work seven days a week; if I take a day off, that will also cause me to fall behind. I work about 50 hours a week. The business really needs about 70 hours a week, but I don't have the stamina to work that much. I haven't hired an assistant for a couple reasons: I would have to raise my prices, and I would have to change the business from a sole proprietorship to a corporation or limited partnership, and that would cause my expenses to go up. I think you'll agree that it is better to wait a few extra days for your shipment than to pay higher prices. There is now an additional reason for the delays: I am here in Rhode Island taking care of my elderly mother, and that is taking up about three hours every day. I appreciate your patience! |